Terms & Conditions

1. Agreement to Terms

By accessing our website (https://thedivine.in), booking an appointment online, visiting our salon, or communicating with us via our official WhatsApp Business channels, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.

3. Appointments, Rescheduling & Cancellations

• Punctuality: We strive to maintain strict appointment timings. Please arrive 10 minutes prior to your scheduled slot. If you are delayed by more than 15 minutes, we may need to reschedule your appointment to avoid inconveniencing other clients.
• Rescheduling: You may reschedule your booking at least 2 hours in advance via phone call or WhatsApp message without any penalty.
• Bridal & Event Bookings: Royal bridal packages require advance date reservation and token deposit to secure dedicated bridal suite and senior artist availability.

4. Pricing, Payments & Invoices

• All service prices displayed on our website or salon menu are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We accept payments via Cash, UPI (Google Pay, PhonePe, Paytm), and Credit/Debit Cards.
• Digital invoices and cashback reward updates are issued upon completion of service.

5. Hygiene, Health & Allergy Disclaimers

The safety and health of our guests is paramount. We maintain hospital-grade tool sanitization and use 100% genuine, sealed international products (L'Oréal, Matrix, O3+).

• Allergy & Medical Disclosures: Please inform our stylist of any skin allergies, scalp sensitivities, pregnancy, or medical conditions prior to any chemical treatment (such as hair color, bleaching, keratin, or advanced facials).
• Patch Test: We recommend a standard 24-hour patch test for first-time hair color or chemical peel applications.

6. The Divine Beauty Academy Guidelines

• Admission into diploma and certification courses is granted on a first-come, first-served basis due to limited batch sizes.
• 100% practical live-model training is provided under direct instructor supervision.
• Course completion certificates are awarded only upon satisfactory attendance, practical assessment, and completion of the prescribed curriculum.

7. Intellectual Property Rights

All trademarks, salon logos, branding emblems, photos, text, and visual designs displayed on this website are the proprietary property of The Divine Family Salon & Academy. Unauthorized reproduction, scraping, or commercial use without prior written consent is strictly prohibited.

8. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in Hazaribagh, Jharkhand, India.